Passing a board exam requires a combination of thorough preparation, comprehensive knowledge of the subject matter, and effective test-taking strategies. The Triple Trust Guarantee is how American Physician Institute (API) demonstrates confidence in your exam success when you have properly prepared. Further, API offers tools that support your preparation, like the EXACT Exam Prep Accelerator. You can also learn very valuable test-taking strategies in our Exam Blog.

Given the above, the Triple Trust Guarantee includes a course content consumption requirement. So, when you purchase an API Board Review Course that includes a Triple Trust Guarantee, you will receive the following benefits should you fail your exam:

1. 100% Money Back (of your paid tuition*)
2. Additional 10%
3. Free Subscription Renewal

Prequalifications for Triple Trust Guarantee

You will need to complete the following PRIOR to your exam to be eligible for a refund:

1. Provide your intended exam date at the time of purchase
2. Update your exam date if it changes, through your course dashboard
3. Full Board Course: complete 75% of the QBank and consume 75% of all lectures
4. QBank Only Course: complete 75% of the QBank

Activating Your Guarantee

To activate your guarantee, you must complete the following steps:

1. Report your results to API within 45 days of your exam notification
2. Attach a copy of your exam notification and performance report
3. Receive a confirmation email of receipt from API

Accessing the Guarantee Activation Form

1. Proceed to the My Progress tab in your course dashboard and follow the directions to file a claim
   This can only be done after the exam date that you’ve reported to API – click here to go to the login page
2. Indicate your exam results and attach a copy of your exam notification and performance report
3. Receive a confirmation email of receipt from API

Note: For each subsequent exam failure, you will need to notify API and submit your exam failure notification and performance report as stated above to get an extension of your online course access at no additional cost.

Review the full Terms and Conditions below:

Terms & Conditions of the Triple Trust Guarantee for Board Courses
Terms & Conditions of the Triple Trust Guarantee for USMLE Courses
Terms & Conditions of the Triple Trust Guarantee for QBank Courses

*Tuition is defined as the amount you paid for your base course and does not include optional course add-ons, such as the purchase of online access extensions, and/or the live course attendance option (where available). If any promotional items, such as gift cards, are included with your purchase, the value of that promotional item will be deducted from your tuition. Course consumption requirements must be met to be eligible for a refund. Note: If you do not meet the consumption requirements, you will still be granted access for free until you pass.