Have you ever had the experience of performing worse on a multiple-choice exam than you knew your knowledge base allowed? If so, this post is for you. To explain where the disconnect between how much you know and how you scored on an exam may occur, I explain the relationship between four concepts: data, information, knowledge, and exam performance. I provide examples, and then invite you to consider where your “disconnect” in this chain of data processing occurs. Let’s begin.… READ MORE